Return and Refund Policy

At Liam Living, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied with your order, please review our Refund and Return Policy below.

1. Return Eligibility

You may return items within 30 days of receiving your order, provided that:

• The item is unused, in its original packaging, and in the same condition as you received it.
• All accessories, tags, and labels are included.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Personalized or customized items
• Clearance or sale items marked as final sale

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at [email protected] with your order number and reason for the return.
2. Return Authorization: Our team will provide you with a Return Authorization (RA) number and instructions on how to return your item.
3. Packaging: Pack the item securely in its original packaging, including all accessories and documents.
4. Shipping: Ship the return package to the address provided by our customer service team. Please note that you are responsible for return shipping costs unless the return is due to a mistake on our part.

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your payment provider.

5. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt. We will guide you through the process of obtaining a replacement or refund.

7. Customer Service

If you have any questions or concerns regarding our Refund and Return Policy, please contact our customer service team at: [email protected].